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You can pay through Cash on Delivery (COD).
Once all items you wish to purchase have been added to your cart,
Follow the steps below to pay with COD:
Click ‘Proceed to Checkout.
Fill in the ‘Billing Information’ and ‘Shipping Method’ forms In the Payment Information form, select “Cash on Delivery”
Click on “Confirm Now.”
Note your Order Number which will be provided to you at the “Thank You”Page
Your package will be delivered via our registered courier before or on the expected delivery date.
You’ll be asked for the required amount in cash at the time of the delivery and will be provided with a receipt along with your purchase.
There are no additional charges for Cash on Delivery.
The COD service is available all over Pakistan. COD is not available internationally.
In cases where multiple items are ordered, we ship all the items in one package. The payment for the order will always be in full at the time of delivery. Customers will be notified in case of any exceptions, and payments will be adjusted accordingly.
As per courier arrangements, the cost of shipping increases with the weight of the order. Ochre provides free shipping for all orders over PKR 3500 in Pakistan. For international shipping rates, please see estimate in your cart after adding products.
Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code is mentioned clearly while placing an order. On the second failed attempt, the item will be returned to us.
Order delivery takes 3-5 working days, depending on the size and availability of the product.
Timely delivery is subject to availability of stocks and payment authorizations. In certain cases, we might request for some form of payment verification or source in order to process the order.
Shipping charges depend on the delivery location and package weight. Ochre provides free shipping for orders above PKR 3,500/-
Our priority is to ship all items in one order, Incase of any exceptions in regards to item not being available, customers will be notified and order amount will be adjusted accordingly.
All items sold on ochre are delivered through reputed courier partners. You will be provided a Tracking ID for your order through email. You may also track the status of your order on our website with the help of the Order ID provided to you at the time of order placement.
Following are the payment options available for your convenience:
· Cash On Delivery (COD)
· Credit/ Debit Cart
Absolutely. All payment information submitted by our customers is encrypted and is kept secure and confidential. Only authorized personnel have the right to access this information. At no point will we
share, rent or sell your personal information.
Yes. Our Cash On Delivery (COD) service enables you to do that.
Ochre provides free shipping on all orders above PKR 3,500 in Pakistan.
Shipping charges vary depending on the weight of your order and the location it is being shipped to.
All items available on our website are shipped both locally and internationally.
It normally takes us 6-7 working days to deliver international orders.
We ship all over the world except India & Israel through our courier partners.
All items can be returned within 7 days, if product is UN used and it’s not on any promotions. All items must be in their original condition with the original tags and tickets.
In case an item is found to be faulty or damaged, the customer will have to send the defective product back to Ochre Clothing. Upon receipt, Ochre Clothing shall issue a replacement against the product mentioned in the Invoice.
Replacement will be sent in case a defected/faulty/damaged item/product is shipped internationally.
You will be required to email photographic evidence of the defective item at email@example.com before any claims can be processed.
Yes, You can exchange from any of our outlets (LUCKY ONE, SAIMA PARI MALL, SAIMA SQUAR ONE MALL)
To Avail first order coupon, please go through the following details
1. Rs. 1000 Coupon discount will be valid on orders of Rs. 6000 and above
2. Coupon is valid till 23rd November 2022
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